Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and property address that you voluntarily provide through our chat widget or forms
• Browsing Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs
• Cookies: We use cookies and similar tracking technologies to improve your experience and analyze site usage

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you about your inquiries and service options
• Match you with qualified third-party service providers
• Send informational and promotional messages (with your consent)
• Analyze site usage and improve user experience
• Comply with legal obligations

3. SMS / Text Communications

If you opt in to receive text messages through our website chat widget, you consent to receive informational and promotional text messages from One Key Network.

• Message frequency varies based on your interaction with our services
• Message and data rates may apply depending on your carrier plan
• Reply STOP at any time to opt out of text messages
• Reply HELP for assistance
• Consent to receive text messages is not required as a condition of purchasing any goods or services

We will not share your phone number or SMS opt-in consent with third parties for their marketing purposes.

4. Information Sharing

We may share your information in the following circumstances:

• Service Partners: We share information with third-party service providers only as needed to connect you with relevant financial and professional services
• Legal Requirements: We may disclose information when required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do NOT sell your personal information to third parties.

5. Cookies and Tracking

We use the following tracking technologies:

• Google Analytics: To analyze site traffic and user behavior for improving our services
• Session Cookies: To maintain your session and preferences while browsing our site

You can disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the site.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions
• Right to Opt-Out: You may opt out of the sale of your personal information. As stated above, we do not sell personal information
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: